Returns & Exchanges
DOMESTIC RETURNS & EXCHANGES
HOW DO I START MY RETURN/EXCHANGE?
Simply click the button above to start your return or exchange through Happy Returns. You'll be offered a return label or the option to bring the item(s) you wish to return to a Happy Returns Return Bar location near you. No receipt, return label or shipping box necessary. Provide your email address or order number and your refund will be initiated immediately.
If you encounter any issues in your return or exchange process don't hesitate to reach out to us by emailing firstname.lastname@example.org
WHICH ITEMS ARE RETURNABLE?
- Full-price, unworn items purchased within the last 21 days with all tags and original packaging attached.
- As a reminder, panties and swimwear must be returned or exchanged with their hygiene strip attached.
WHAT ITEMS ARE NON-REFUNDABLE?
- Sale and Final Sale Items
- Battery-operated Items of pleasure are covered by a 1 Year Manufacture's Warranty.
LET'S CHAT ABOUT THIS?
- Our stylists are here to help you with styling tips, sizing, gifting and more, simply select the chat icon below or email us at email@example.com
We use an international sales partner and fulfillment provider, 'Global-E', to handle orders outside the United States.
For all returns outside the united states, please visit Global-E's return portal.